Why is it Important to Hire a BBB Accredited Contractor?

April 21, 2022

Why is it Important to Hire a BBB Accredited Contractor?

You might have come across the term ‘BBB Accredited’ quite a few times, especially after natural calamities when the authorities constantly remind residents to only work with companies that have BBB Accreditation.

Even though this term is very commonly used across Canada, especially for contractors, not many individuals understand what it actually means.

As a BBB Accredited Roofing contractor in Calgary, we want to bring awareness regarding the certification.

What is BBB Accreditation and Why is it Important?

BBB stands for Better Business Bureau and represents trust, value, and integrity. It is a widely trusted and recognized organization that helps consumers of an area find reputable organizations and contractors.

It is a way to help consumers trust contractors they are conducting business with for the first time. The BBB encourages reasonable practices among businesses while remaining neutral.

Hence, to get accredited by the bureau, the companies have to fulfill an extensive list of requirements. When a company or a contractor applies for BBB accreditation, the bureau monitors its practices, online reviews and other aspects. Based on these, the applying party is rated on a 17-point scale and is given a grade from A+ to F.

Once a business is accredited, it has to pay an annual fee to renew the accreditation. This way, the bureau ensures that the contractor or the organization is keeping up with the practices put in place by the BBB.

In addition to this, the organization also keeps Complaint and Inquiry Statistics to help consumers make well-informed decisions. It is very interesting that in Canada in 2015 through 2021, the category “Roofing” was ranked #1 for BBB inquiries.

The Requirements of BBB Accreditation

A BBB has stringent requirements that have to be met by a company, contractor or organization in order to be accredited. These are:

  • The company should have worked in the industry for at least six months
  • Fulfill all trade licensing requirements
  • The contractor should be insured and should have coverage for liability as well as compensation for the workers
  • There should be no unresolved customer complaints
  • There should be no ethical violations according to the laws set by the government
  • The company should follow and oblige by all the claims made in their contracts and advertisements
  • The company should be in compliance with all the local and BBB laws

Why Should You Hire a BBB Accredited Roofing Contractor?

Over the years, BBB has worked to become a go-to guide for consumers when it comes to businesses they can trust. The companies that have been accredited go through a set standard of procedures and policies to reach the standard of trust they claim to provide.

A company that is accredited by the BBB affirms that it will abide by the following standards:

  1. Build Trust
  2. Advertise Honestly
  3. Tell the Truth
  4. Be Transparent
  5. Honour Promises
  6. Be Responsive
  7. Safeguard Privacy
  8. Embody Integrity

Read the complete details of these standards on the BBB’s website here.

In the long run, by hiring trustworthy companies that abide by these standards, homeowners will likely save both time and money for their projects, however large or small, by avoiding uninsured workers, fly-by-nighters and pop-up disaster capitalists.

AKRoN Roofing

AKRoN Roofing is a proud member of BBB with an A+ Rating. This means we are a part of a marketplace of trust and integrity. We swear by BBB’s slogan, “Start with Trust,” as we’re a small, ethical company offering special attention to homeowners’ projects with quality customer service that only small companies can provide. We have also been nominated for a BBB Ethics Award and have a long history of extremely happy customers. View our BBB profile here and if you are interested in hiring our services, contact us for more information.

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